At RY Tigertech Online, we prioritize your satisfaction with every purchase. Should you need to return or exchange a product, please review our policy below to understand how we can assist you:
- We accept returns/exchanges within 30 days of the purchase date.
- Products must be in their original condition, including all accessories, packaging, and documentation.
- Products must not show any signs of damage, or misuse.
- If you receive a defective or damaged product, you can return the product within 30 days of purchase date
- We will provide instructions for returning the product and arrange for a replacement or refund.
- If you request an exchange for a different product, we will process the exchange after receiving and inspecting the returned item.
- Any price difference between the returned item and the replacement item will be charged or refunded accordingly.
- Customers are responsible for return shipping costs unless the product is defective or damaged.
- We recommend using a trackable shipping method and insuring your package to ensure its safe return
- For all return/exchange inquiries or to initiate a return/exchange, please contact our customer support team via phone at +1 2892423501 or via email tigertechonlinecanada@gmail.com. We will be happy to assist you
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Our goal at RY Tigertech Online is to provide you with high-quality products and excellent service. If you have any questions or concerns about our Return/Exchange Policy, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth and satisfactory shopping experience. Thank you for choosing RY Tigertech Online.